The Value of Satisfied Employees for your Company

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The Value of Satisfied Employees for your Company

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How do you promote respect and honor in your organization and then share that story when talking about your brand? These five tactics can help.

Ask interview questions that highlight respect.

Ashley Moore, a conflict resolution specialist at ProActive ReSolutions, a firm that works with organizations to build respectful workplaces, says a job candidate’s behavior during group interviews often provides clues about respectful behaviors.

“See how they defer when others are speaking, or if there is competition between them,” she says. “Look for people who share the spotlight or ask others what they think, even though they’re not the interviewer.”

Teach people how to get along.

A policy that calls for respect and honor won’t change employee behavior. A survey of 8,000 employees by ProActive Resolutions found:

69% of respondents know about their organization’s respectful workplace policies.
58% said their employer didn’t provide training about how to respond to disrespect.
32% were aware of two to five instances of disrespectful behavior at work.

Sending a few people to mediation and facilitated discussion training ensures you have in-house folks who can provide supportive resources to address disrespect in a constructive way. “That exists in even smaller organizations,” Moore says.

For the full article, click here.

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