Reintegration Support Services

Solutions for Healthy Back to Work Practices

Building Better Lives by reducing the stress, anxiety and conflict employees feel when they return to work.

Awkward. Hostile. Difficult. Weird. These are terms used by team members and managers when individuals return to the workplace after an investigation has been completed following an incident. It’s not unusual for all those affected by the incident to find it difficult to return to being productive, as they are generally not sure how to behave or what to say.

Our Strategic Approach

Our Reintegration Support Services (RSS) is not designed as a fact-finding exercise, or as a mechanism for apportioning blame for behaviours and incidents that have left people feeling distressed, upset, angry or generally unhappy. Rather, we focus on assessing the critical perceptions and attitudes that are currently held by the team or managers following an incident. We determine how to best address those perceptions and attitudes in a way that will support the individual’s reintegration back into the workplace.

Our Methodology

RSS follows a structured approach to understanding and capturing the perceptions, issues, and dynamics of the individual, the team, and the managers involved.

Researching the Problem

The first step in RSS is understanding the perceptions, attitudes and underlying issues held by those involved. This is done by conducting interviews with the Complainant(s), Respondent(s) and Manager(s) in a series of one-to-one meetings.

Analyzing and Addressing the Problem

With a clear understanding of the perceptions, attitudes, and underlying issues, our consultants are in the position to begin developing a coaching plan to help address these issues and perceptions.

Presenting the Findings

We will deliver a report confirming people’s understanding of the problem, any actions taken, and any relevant recommendations.

We maintain confidentiality with respect to the concerns and disclosures of participants and do NOT disclose specifics of the scenarios raised during the interview stage.

Additional ongoing coaching support is available as part of our annual support package.

 Contact Us to Learn More About Our Solutions

Related Products

  • Let’s Talk About It

    Let’s Talk About It is a service that helps organizations and work groups raise awareness and introduce accountability about issues that either impact the well-being of others or create an environment that fosters negative behaviours.

    Read More
  • Post Investigation Management

    It’s always difficult to return to full productivity following a workplace hearing or formal investigation. The incidents and relationships leading up to and resulting from these complaint processes are likely to recur, continue, or even escalate without everyone having a clear understanding of your organization’s expectations, the responsibilities each person has and the support systems available to ensure everyone behaves appropriately.

    Read More
  • Conflict Management

    The effectiveness of ProActive ReSolutions’ Conflict Management service has been validated by numerous international studies, including the UK’s largest randomly controlled trial. As a result, our approach has been adopted in workplaces, criminal justice systems and communities around the world.

    Also known as Restorative Justice, our Conflict Management service is one of the few services shown to achieve an ROI of 9:1.

    Read More
  • Workgroup Assessment

    ProActive ReSolutions’ Workgroup Assessment consulting service works with organizations in assessing and dealing with dysfunctional and conflicting workgroups resulting from problematic behaviours, poor communications and/or hostile environments.

    Our Assessment team dig deep into the dynamics of the workgroup to help identify root cause issues, provide recommendations and assist with implementing the recommendations through a structured methodology.

    Read More
  • Dialogue for Solutions

    Sometimes making decisions is not an easy process. There are strongly held opinions, grey areas and little time in today’s fast paced, ever-changing environment. ProActive ReSolutions’ Dialogue for Solutions provides a 4-step framework for enabling groups and group members to share information, arrive at decisions effectively and build an action plan that holds team members accountable.

    Read More