Diversity management. Conflict management. Potential Workplace Violence.
Health Care workers face an increasingly challenging workplace from both the perspective of personal physical safety as well as mental well-being.
Daily exposure to potentially violent patients, stress-related violence in the workplace as well as its impact on the home life has placed Health Care workers in a precarious and difficult position where they must balance off the risks to their physical well-being with the requirements of fulfilling their role.
When mixed with an increasingly diverse and expanding workforce made up of peers from different ethnic, cultural, linguistic, and religious beliefs, Health Care workers are no longer challenged with just fulfilling their roles, but are also challenged with being able to work productively with a diverse group of peers.
The by-products of these type of environments include bullying, harassment, conflict, hostile workplaces, gossiping and ostracizing, negativity, and in more extreme cases, physical violence in the workplace, home, or community. Taken further, when formally investigated, it often leaves individuals or groups in a position where, after the investigation, they are unsure of how to act, communicate, or interact with each other in a productive manner.
Faced with these daily challenges, many health care workers lack the skill sets and training required to address and resolve these challenges. Organizations employing these health care workers are then responsible for ensuring that they provide the training and tools so their health care employees can address these issues and continue to perform their duties in a safe, non-hostile, workplace.
Our Organizational Compliance, Conflict Management Resolution, and Violence Assessment Solutions have been developed to help address these situations. Our solutions provide all levels of staff including management and senior management with access to the training or consulting solutions they need in order to continue being productive and deal with ongoing negative behaviours, potential workplace violence, and communication challenges.
Our solutions range from individual offerings to customized large scale and global solutions. Our large-scale and global solutions include training, consulting, and ongoing support that are tailored to fit the organizations culture values and needs.